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Frequently Asked Questions  Account Transactions & Service

Account Transactions & Service

1. How do I wire funds to Robins Federal Credit Union?

A. Contact your financial institution and give them our wiring instructions.

Wire to: Robins Federal Credit Union Routing # 261171587 For credit to: Your name and your account number

2. How do I wire funds from Robins Federal Credit Union?

Wire Fees: 

Code wire:             $ 8.00 
  Domestic/International:              $15.00
Wire Requirements

Cutoff times are 1:15pm EST for Domestic and International
Contact the financial institution where funds ae being sent to obtain proper wiring instructions. The following information must be included:

Domestic Wires

  1. Financial institution name & ABA/Routing Transit Number (must be 9 digits).
  2. Further credit name & account number (if applicable) For example: mortgage company, brokerage firm, or corporate bank.
  3. Final credit name, address, & account number for the person/company to whom the funds are being given.

OR

International Wires

  1. U.S. Correspondent bank name & ABA/Routing Transit Number (must be 9 digits).
  2. International bank name & Swift/BIC/Sort Code.
  3. Final credit name, address, & account number for the person/company to whom the funds are being given.
  4. IBAN: (only required for wires to Europe & Kuwait)

 

3. What is the difference between CMO and wire transfer?

A CMO is a Western Union money transfer to a person of your choice that can be picked up at any Western Union location in the city designated. Refer to our current fee schedule for the cost associated with a wire transfer and the cost associated with a CMO transfer.

A bank to bank wire is the transfer of funds from an account at a financial institution to another account at a financial institution. The funds are transferred through the Federal Reserve banking system. Procedures to receive and send wire transfers at financial institutions vary. Please verify wiring instructions when sending a wire.

4. What types of transaction are available at a shared branching service center?

You may make a withdrawal or deposit to personal savings or checking account, transfer funds from personal savings or checking account, making certain loan payments or obtain an advance from a line of credit. Please be prepared to provide the shared branch representative with your account number and identification.

Contact RFCU directly for specific account information about your account (checks cleared, copies of items) or to conduct other transactions.

5. I would like to withdraw from my account. Can I do that here?

We are unable to accept requests for transaction processing through this site or by email. If you are an Online Banking or Telephone Banking user, you may request a check to be issued to you and mailed to the address on file, see your balances, check when deposits are made, view your statements and more.

If you are not an Online Banking or Telephone Banking user, you may visit any branch or call our Robins Direct at 800.241.2405 or 478.923.3773, press 7 for assistance.

6. How can I apply for a loan?

You may apply for a loan using the secured loan application on our web site. Our current rate information is posted on our web site. You must be a member of Robins Federal Credit Union to apply for a loan. If you are interested in becoming a member, eligibility information is available here.

7. What is a Commercial Money Order (CMO)?

A Commercial Money Order (CMO) is a Western Union money transfer to a person of your choice that can be picked up at any Western Union location in the city designated. Refer to our current fee schedule for the cost associated with a wire transfer and the cost associated with a CMO transfer.

8. How long after I send a CMO will it take to reach the designated person?

Generally, it will take 2-3 hours after processing for the funds to be available to the person designated. Processing may take 12-24 hours based on when the funds are actually received by Western Union. For example, funds that are sent in the afternoon may not be received until the next morning. These funds may not be available until 2 - 3 hours after it is received.

9. What address should I use to mail in a deposit or loan payment?

The address to mail in a deposit or loan payment is as follows:

Robins Federal Credit Union
PO Box 6849
Warner Robins, GA 31095-6849.

Please verify that check(s) mailed are properly endorsed with your signature on the back, include your account number and the account type to be credited. Additional information or instructions should be noted with an enclosed letter.

10. I would like to have a check sent to my address.

A. We are unable to accept instructions for transaction processing through our help site or by email. If you are an Online Banking or Telephone Banking user, you may request a check to be issued to you and mailed to the address on file, see your balances, check when deposits are made, view your statements and more. If you are not an Online Banking or Telephone Banking user, you may visit any branch or call our Robins Direct phone center at 800.241.2405 or 478.923.3773, press 7 for assistance.

11. What access will I have to my account information or other services while I am deployed?

We provide a Pre-Deployment Checklist to help you and your family with your finances, and information on services that are available to you wherever you are located. Our deployment guide and checklist is available on our website.

12. How do I obtain a copy of my 1099-INT?

We are unable to accept instructions for transaction processing through our help site or by email.

If you are an Online Banking or Telephone Banking user, you may request a check to be issued to you and mailed to the address on file, see your balances, check when deposits are made, view your statements and more.

If you are not an Online Banking or Telephone Banking user, you may visit any branch or call our Robins Direct phone center at 800.241.2405 or 478.923.3773, press 7 for assistance.

 



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