To add an authorized signer, you must complete a new Membership Application/Signature Card. The new application should be completed in full and include your signature and the signature(s) of the authorized signer(s) you wish to add to your account. Please provide us with copy of a state issued identification card or driver’s license for each signer being added.

Membership applications are available at any branch office, or you may call Robins Direct at 478.923.3773 or 800.241.2405, press 7, or e-mail and an application will be mailed to you. Service Agents available Monday through Thursday from 8:30 am-5:00 pm EST, Fridays from 8:30 am – 6:00 pm and Saturdays from 9:00 am - 1:00 pm EST.

Call or visit the financial institution to initiate the wire transfer. Procedures at financial institutions vary, but in general you will be required to supply:

• The name of the credit union

• Our routing and transit number (261171587)

• Telephone number 800.241.2405 or 478.923.3773

• Name of the primary account owner

• Member number and account type (e.g. checking, savings) that should be credited

If you are a Online Banking user, sign in and choose account history. Choose the check that you are trying to locate and click on the blue check number.

A copy of a check may also be obtained through RFCU by contacting a local branch or a Robins Direct Service Agent by calling 800.241.2405 or 478.923.3773, press 7. When available, please provide check number, amount, date posted, and tracer number. The tracer number can be located on your monthly statement after the check number.

A check order will arrive in 10-12 business days (can be up to 12-14 days depending on the postal service area). This timeframe may increase slightly when shipping to an overseas address.

If you wish to have your account individually owned or wish to remove an authorized signer, the primary member or the authorized user must contact a local branch or Robins Direct Service Agent. A remove joint form will be given or mailed. Both, the primary member and authorized user must sign and their signatures notarized. The authorized user will be removed when the completed form is returned.

Service Agents available Monday through Thursday from 8:30 am-5:00 pm EST, Fridays from 8:30 am – 6:00 pm and Saturdays from 9:00 am - 1:00 pm EST.

To order or reorder checks of the same style, format and other information (e.g. same name/address) visit our web site, call toll free (877) 838-5287 to enter your reorder information, or simply mail in your reorder form.

You may also call Robins Direct at 800.241.2405 or 478.923.3773, press 7. Please be prepared to supply your check reorder information (from a reorder form or check). Service Agents available Monday through Thursday from 8:30 am-5:00 pm EST, Fridays from 8:30 am – 6:00 pm and Saturdays from 9:00 am - 1:00 pm EST.