.To begin the registration process select Login using Safe2Login on our home page. Select "click here" in the green Safety Stamp. Select New User on the next screen.

To activate your Safe2Login account (Steps 2 and 3 of the registration process) use the activation code that is sent to you via email. Create a "nick name" for the computer you are using.

Return to online banking to select your safecode from the list to enable the online banking login fields.

A safecode is word that you create and can easily recognize in a list of random words. Your safecode is not password per se; it is simply a verification tool. While safecodes add extra security from unauthorized access to online banking, the main purpose of the safecode is to verify to you that you are at our web site, not a fake web site. If your safecode does not appear in the Safety Stamp you must login through Safe2Login before you can enter your online banking login information. This helps prevent you from mistakenly entering your online banking login information while at  a fraudulent web site.

There may be a couple of reasons that you get this message. The most common reasons are shared email addresses and incomplete registrations. Once you have completed step 1 of the Safe2Login registration process, your account is set up but not yet activated. If you do not activate the account immediately, you will have to login using your email address and Safe2Login password to under the "Already Registered" in order to complete the process later.

Another reason you may receive this message is because someone else has used the email address to register with Safe2Login. This happens when the email address in question is shared by two or more people. Do you share an email address with someone such as your spouse or child? Click here.

We have experienced several cases in which activation codes were returned undeliverable to hotmail email addresses. If you have a hotmail email address and have not received your activation code, please contact the webmaster at webmaster@robinsfcu.org to request a new activation code.

There is a link to the member's area on the (Safe2Login) login page. Under the "Already Registered" section there is a "Forgot Password" link. Click this link to have a password sent to the email address used during the Safe2Login registration.

No. Your Safe2Login password created during the Safe2Login registration process. It is suggested that the password you create at that time be different from online banking password. There are several distinctions between the two passwords as listed below:

• Your Safe2Login password is only used to access your Safe2Login account to change your email address, computer nick names, the password itself, or your safecode.
• You may request a temporary Safe2Login password online without contacting RFCU.
• Your online banking password is only used to access your online banking account.
• You must call RFCU or stop by your local branch in order to request a new online banking password. You may not request a new password online at this time.

No. While it is very important that you remember your (Safe2Login) login credentials, in most cases you will only need to select your safecode from the list of random words before accessing online banking. This is just one step in addition to the previous login process.

Your Safe2Login credential are needed to login to Safe2Login if you need to change items in your Safe2Login profile such as your email address, your Safe2Login password, your safecode or computer nick names.

There is a link to the member's area on the (Safe2Login) login page. Under the "Already Registered" section enter your email address and Safe2Login password. On the next screen there will be a Member's Area menu on the left side in green. From this menu select Change Profile/View Safecode. Under Your Account Profile, click your email address. Enter your new email address. Select Save Changes.

If you share an email address with someone we suggest that you share the Safe2Login information. Your online banking login information will remain separate.

For example, if you and your wife share an email address, and she has already registered with Safe2Login with that address, there is no need for you to re-register. You will share with your wife the Safe2Login registration information: email address, password and safe code. When logging in using Safe2Login you will choose the safecode from the list to enable the online banking login fields and then enter your account number and online banking password. When your wife is logging in, she will choose the same safe code, but enter her account number and online banking password.

In order to have your own Safe2Login password and safe code you will need a separate email address.