Online Services Trouble Report
form is for Robins Federal Credit Union members who are
experiencing problems with Robins Federal
Credit Union's online banking services. The fields outlined in red
are required to efficiently and effectively respond to your request
8. What type of computer
are you using?
9. If you are using a PC
what operating system are you using?
10. If you are using Windows
operating system what version of Windows are you currently
11. What browser are you
currently using using to access home banking?
Subject of Your Message:
RFCU Web billpay
Forms and Applications
13. Please describe in detail the problem you
are having with the online banking service in the space
• Sign up for Online Banking
• Register for Text Message Banking
• Online Banking Support
• Security & Fraud