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Locations & Hours  Telephone
Banking |
Telephone
Banking is
your 24 hours a day/7 days a week
telephone
teller.
All you need is your personal code
and you're ready to conduct your Credit
Union business conveniently with your
touch-tone phone. Just call (478) 765-1000
locally or (866) 906-7328, then press
1.
To Use Telephone Banking, Simply Follow These
Steps:
- Call us from any touch-tone
telephone by dialing: (478) 765-1000
locally
or (866) 906-7328, and choose the Telephone Banking option 1.
- Once in Telephone Banking, you'll
be asked to enter your account number,
followed
by the pound (#) sign.
- Then enter your personal identification
number (PIN) followed by the pound
(#) sign. If you don't have a PIN
for your account,
you will be asked to select a 4-digit PIN, and to verify it
with your Social Security number.
- Now you're ready to conduct your
credit union business quickly and
conveniently.
Telephone Banking offers two choices
for members. MENU MODE is
for beginners and will talk you
through each transaction.
EXPERT
MODE is for faster
service. You may switch from MENU MODE to EXPERT MODE
at any time. To change from
MENU MODE TO EXPERT MODE,
enter 7 for
additional options;
then enter 4 to Change Audio Response Preferences; then
enter 2 to change to EXPERT MODE. To change from EXPERT
MODE to
MENU MODE, use
transaction code 76#. MENU MODE
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Balance
Inquiries
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1
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History
Inquiries
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2
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Account Transfers
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3
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Loan
Information
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4
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Withdrawal By
Check
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5
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Checking
Account Services Menu
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6
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Additional Options
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7
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Change
Audio Response Preferences
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4
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Year to Date
Information
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5
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Change
to Another Account
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7
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Mortgage Loan
Inquiry
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8
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To
End Call
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9
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Return to Previous
Menu
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EXPERT MODE
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Balance
Inquiries
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Savings(for any
of your deposit accounts)
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11#
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Checking/Prestige
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12#
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Share
List
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13#
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History
Inquiries
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Last Payroll
Deposit
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21#
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Check
Number Inquiry
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22#
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Deposit History
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23#
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Savings
History (for any of your deposit
accounts)
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24#
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Check History
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25#
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ATM
History
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26#
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ACH History
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27#
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Check
Card History
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28#
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Point of Sale
History
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29#
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Shared
Branching History
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30#
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Account
Transfers (to transfer
funds between accounts)
To set up transfers from
your account to another
member's account contact
a Member Service Representative.
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Account to Account
(for any of your deposit accounts)
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31#
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Savings
to Loan
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32#
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Loan to Savings
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33#
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Checking/Prestige
to Loan
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34#
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Loan to Checking/Prestige
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35#
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Account
to Mortgage Loan
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36#
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Loan Information
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Loan Balance
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41#
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Payment
Amount/Due Date
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42#
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Loan History
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43#
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Recent
Loan Payment
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44#
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Payoff Amounts
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45#
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List
Open Loans
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46#
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Mortgage Loan
Balance/ Payment Amount/Due
Date
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47#
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Credit
Card History
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48#
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Withdrawal
By Check
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Savings Withdrawal
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51#
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Checking
Withdrawal
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52#
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Loan Advance
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53#
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Additional
Options
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Change PIN
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75#
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Change
to Menu Mode
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76#
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Change to Another
Account
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77#
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Year
to Date Dividends Paid
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79#
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Year to Date
Interest Paid on Loans
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80#
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Year
to Date IRA Contributions
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81#
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Check Reorder
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82#
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Order Check Copy
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83#
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Check Stop Payment
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84#
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Audio Response
Service Code List (HELP)
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90#
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End Call
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99#
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 Telephone
Banking |
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