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About Us    About Our Security    ID Theft

Identity Theft

Identity Theft occurs when someone uses your personal information such as your name, Social Security number, credit card number or other identifying information, without your permission to commit fraud or other crimes.

Identity theft is a serious crime. People whose identities have been stolen can spend months or years cleaning up the mess thieves have made of their good name and credit record.

However, there are some things that you should do to protect your privacy, which will help to reduce the risk of Identity Theft.

Prevention:

1. Buy a cross-cut type shredder (you can purchase cross-cut type shredder very cost effectively for approximately $60 - $70.) Shred all your important papers and especially pre-approved credit applications received in your name and other financial information that provides access to your private information. Don't forget to shred your credit card receipts.

2. Be careful of "Dumpster Diving." Make sure that you do not throw anything away that someone could use to become you. Anything with your identifiers must be shredded (cross-cut) before throwing away. Most identity theft is tied to paper; that is the thief gets his or her hands on financial or personal data on paper, not via on-line transactions.

3. Be careful at ATM's and using Phone Cards. "Shoulder Surfers" can get your "Pin Number" and get access to your accounts.

4. Do not put checks in the mail from your home mailbox. Drop them off at a U.S. Mailbox or the U.S. Post Office. Mail theft is common. It's easy to change the name of the recipient on the check with an acid wash.

5. When you order new credit cards in the mail, or your previous ones have expired, watch the calendar to make sure that you get the card within the appropriate time. If it is not received by a certain date, call the credit card grantor immediately and find out if the card was sent. Find out if a change of address was filed if you don't receive the card or a billing statement.

6. Cancel all credit cards that you do not use or have not used in 6 months. Thieves use these very easily - open credit is a prime target.

7. Put passwords on all your accounts and do not use your mother's maiden name. Make up a fictitious word.

8. Get a post office box or a locked mailbox, if you possibly can.

9. Ask all financial institutions, doctors' offices, etc., what they do with your private information and make sure that they shred it and protect your information. Tell them why.

10. Empty your wallet of all extra credit cards and social security numbers, etc. Do not carry any identifiers you do not need. Don't carry your birth certificate, social security card, or passport, unless necessary.

11. Memorize social security numbers and passwords.

12. When a person calls you at home or at work, and you do not know this person, never give out any of your personal information. If they tell you they are a credit grantor of yours call them back at the number that you know is the true number, and ask for that party to discuss personal information. Provide only information that you believe is absolutely necessary.

13. Do not put your social security number on your checks or your credit receipts. If a business requests your social security number, give them an alternate number and tell them why. They do not need that to identify you. If a government agency requests your social security number, there must be a privacy notice accompanying the request.

14. Do not put your telephone number on your checks.

15. If possible, get credit cards and business cards with your picture on them.

16. Do not put your credit card account number on the Internet (unless it is encrypted on a secured site.) Don't put account numbers on the outside of envelopes, or on your checks.

17. When you are asked to identify yourself at schools, employers, or any other kind of institutional identification, ask to have an alternative to your social security number. Unfortunately, your health insurance carrier often uses your social security number as your identification number. Try to change that if you can.

18. In conjunction with a credit card sale do not put your address, telephone number, or driver's license number on the statement.

19. Monitor all your bank statements from every credit card every month. Check to see if there is anything that you do not recognize and call the credit grantor to verify that it is truly yours.

20. Order your credit report at least twice a year. Review it carefully. If you see anything that appears fraudulent, immediately put a fraud alert on your reports by calling the numbers below.

21. Immediately correct all mistakes on your credit reports in writing. Send those letters Return Receipt Requested, and identify the problems item by item with a copy of the credit report back to the credit reporting agency. You should hear from them within 30 days.

22. Take your name off all promotional lists. Call the three credit reporting agency numbers to opt out of pre-approved offers.

Experian:            888.567.8688
Equifax:               888.567.8688
TransUnion:       888.567.8688

Write to the following to get off promotional lists:

Direct Marketing Association
Mail Preference Service
P. O. Box 9008
Farmingdale, NY 11735
Direct Marketing Association
Telephone Preference Service
P. O. Box 9014
Farmingdale, NY 11735

23. Write to your State and Federal Legislators to demand stronger privacy protection. Also, ask that identity theft be considered a crime in your State. Demand that the State Finance and Banking Committees pass legislation to protect consumers from negligent bank and credit reporting practices.

24. Consider making your phone an unlisted number or just use an initial, i.e.( J.Doe instead of Jane Doe).

25. Make a list of all your credit card account numbers and bank account numbers (or photocopy) with customer service phone numbers, and keep it in a safe place. (Do not keep it on the hard drive of your computer if you are connected to the Internet.)

Please click here to access Identity Theft RESOURCES:
For free information and assistance, www.identitytheft.org * (1)

 

What to do if Identity Theft has occurred?

The FTC advises the following:

1. Place a fraud alert on your credit reports and review your credit reports.

Call the toll-free fraud number of anyone of the three major credit bureaus toplace a fraud alert on your credit report.This can help prevent an identity thieffrom opening additional accounts in your name. As soon as the credit bureau confirms your fraud alert, the other two credit bureaus will automatically be notified to place fraud alerts on your credit report, and all three reports will be sent to you free of charge.

Equifax — To report fraud, call:
1.800.525.6285, and write: P.O. Box 740241, Atlanta, GA 30374-0241

Experian — To report fraud, call: 1.888.EXPERIAN (397-3742), and write: P.O. Box 9532, Allen, TX 75013

TransUnion — To report fraud, call: 1.800.680.7289, and write: Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

Once you receive your reports, review them carefully. Look for inquiries you didn’t initiate, accounts you didn’t open, and unexplained debts on your true accounts. You also should check that information such as your SSN, address(es), name or initial, and employers are correct. Inaccuracies in this information also may be due to typographical errors. Nevertheless, whether the inaccuracies are due to fraud or error, you should notify the credit bureau as soon as possible by telephone and in writing. You should continue to check your reports periodically, especially in the first year after you’ve discovered the theft, to make sure no new fraudulent activity has occurred. The automated “one-call” fraud alert process only works for the initial placement of your fraud alert. Orders for additional credit reports or renewals of your fraud alerts must be made separately at each of the three major credit bureaus.

2. Close any accounts that have been tampered with or opened fraudulently.

Credit Accounts

Credit accounts include all accounts with banks, credit card companies and other lenders, and phone companies, utilities, ISPs, and other service providers.

If you’re closing existing accounts and opening new ones, use new Personal Identification Numbers (PINs) and passwords.

If there are fraudulent charges or debits, ask the company about the following forms for disputing those transactions:

For new unauthorized accounts, ask if the company accepts the ID Theft Affidavit (available at www.ftc.gov/bcp/conline/pubs/credit/affidavit.pdf). If they don’t, ask the representative to send you the company’s fraud dispute forms.

For your existing accounts, ask the representative to send you the company’s fraud dispute forms.

If your ATM card has been lost, stolen or otherwise compromised, cancel the card as soon as you can. Get a new card with a new PIN.

Checks

If your checks have been stolen or misused, close the account and ask your bank to notify the appropriate check verification service. While no federal law limits your losses if someone steals your checks and forges your signature, state laws may protect you. Most states hold the bank responsible for losses from a forged check, but they also require you to take reasonable care of your account. For example, you may be held responsible for the forgery if you fail to notify the bank in a timely way that a check was lost or stolen. Contact your state banking or consumer protection agency for more information.

You also should contact these major check verification companies. Ask that retailers who use their databases not accept your checks.

TeleCheck — 1.800.710.9898 or 927.0188

Certegy, Inc. — 1.800.437.5120

International Check Services — 1.800.631.9656

Call SCAN (1.800.262.7771) to find out if the identity thief has been passing bad checks in your name.

3. File a report with your local police or the police in the community where the identity theft took place.

Keep a copy of the report. You may need it to validate your claims to creditors. If you can’t get a copy, at least get the report number.

4. File a complaint with the FTC.

By sharing your identity theft complaint with the FTC, you will provide important information that can help law enforcement officials track down identity thieves and stop them. The FTC also can refer victim complaints to other appropriate government agencies and companies for further action. The FTC enters the information you provide into our secure database.

To file a complaint or to learn more about the FTC’s Privacy Policy, visit www.consumer.gov/idtheft. If you don’t have access to the Internet, you can call the FTC’s Identity Theft Hotline: toll-free 1.877.IDTHEFT (438-4338); TDD: 202-326-2502; or write: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1.877.FTC-HELP (1.877.382.4357); TTY: 1.866.653.4261. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

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