If you lose your debit or credit card, or it is stolen, you can use this form to block and deactivate the card.

  1. Select Cards in the left hand menu.
  2. Then select Report a Lost/Stolen Card.
  3. Select which card you wish to block.
  4. Then select Submit

Lost or Stolen Card Menu Item

  1. Select the reason which you are blocking the card from the following: Fraudulent Transactions on the Account, Card has been Stolen, At my Request, The Card Holder is Deceased, Received Compromise Notification and Card is Lost.
  2. Then select Submit.

Block a Card Screen

  1. A confirmation page will then appear, if you select Confirm the card you have selected will be blocked.
  2. If you select Cancel you will receive a message of the cancellation.
  3. When you are finished select Submit.

Block a Card Screen Confirmation

Need more help with this?
Contact Us For More Help

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.