Loan Payment Options
Better Banking means making payments simple and easy. Robins Financial offers you fast and easy ways to make your loan payments online using your own account or accounts from other financial institutions.
We offer the following methods to pay your loans:
Online
Transfer funds in Digital Banking from a deposit account at the credit union to your loan. See our Digital Banking User Guide for step-by-step instructions.
Transfer funds in Digital Banking from an external deposit account from another financial institution to your Robins Financial loan.* See our Digital Banking User Guide for step-by-step instructions.
If you need to make a payment from another financial institution click here to launch loan payment portal.
*Must meet eligibility requirements.
Over the Phone
Call 833-886-6110 to make your payments over the phone using our Interactive Voice Response system. The IVR system automatically manages your payment through a series of voice-activated prompts, no need to speak to a live agent! The entire process only takes a few short minutes, and is free to members.
All you need is your account number, the last 4 digits of your Social Security Number, and the routing number and account number for the source of the payment funds. You can make a payment to any loan type through the portal, excluding mortgages and business loans.
FAQs
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Payment Amount Limits
Payments made through the online payment portal or Interactive Voice Response system have a maximum payment amount of $2,500.
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Apply for a Loan
You may apply for a loan using our secured loan application, by visiting any of our branch locations, or by contacting our Contact Center. Our current rate information can be found here.
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Consolidation of Loans
Yes, we do consolidate loans. If you would like more information on a consolidation loan please visit a branch or contact us at 478-923-3773 or 800-241-2405.
You may apply for a loan using our secured loan application. Our current rate information can be found here.
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Deposit or Loan Payment Mailing Address
While we do accept payments by mail at the address below, the easiest and most convenient way to make your payment is online through our Loan Payment Portal. Register today and make one-time, or set up recurring payments to your loans at Robins Financial.
Robins Financial Credit Union
PO Box 7919
Warner Robins, GA 31095
Please make checks payable to Robins Financial Credit Union. Please include account and loan ID to credit to. Additional instructions should be notated with an enclosed letter.
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How can I submit insurance information for my auto loan?
You can submit your insurance documents online at www.imcovered.com/robinsfcu and entering in your unique identifier. If you do not have your unique identifier, you can email your declarations page to robinsfcu@imcovered.com, fax it to (866) 205-1048, or mail it to:
Robins Financial Credit Union
PO Box 6849
Warner Robins, GA 31095
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Balance Transfers
A balance transfer allows you to transfer funds from one of your current credit cards with a different financial institution to a Visa credit card here with Robins Financial.
Information that you will need to do a balance transfer with Robins Financial:
- Name of card issuer that we are paying on
- Address to mail the payoff check (This is typically different than the financial institution's main address)
- Card or account number that we are paying on
- Amount to transfer to Robins Financial
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