e-Statements

e-Statements are an electronic version of your regular Robins Financial Credit Union statement that you would normally receive in the mail.*

Benefits:

  • Receive your statement sooner
  • Reduced risk of having your statement stolen; prevent identity theft
  • Save paper
  • Ability to view, print, or save your e-statement
  • Available 24 hours a day, 7 days a week
  • Stored up to 12 months online (which starts when you receive your first e-Statement)

It's free and simple to get started:

  • Log in to Digital Banking
  • Select "E-Statements" from the menu
  • Read and accept the disclosures
  • The Agreement contains the requirements for your computer system to be able to receive e-Statements

Frequently Asked Questions:

How will I know that an e-Statement is avaiable?

You will receive an email notification whenever a new statement is available for viewing.

How long will my e-Statement be avaialable?

e-Statements are available for that last 24 months. If you need to view a statement older than 24 months, please visit a branch or contact us at 478-923-3773 or 800-241-2405.

How do I update the email address for e-Statement notifications?

You can update your email address in Digital Banking by:

  • Selecting Contact Preferences from the left side menu under the Self Service Options Tab
  • Deleting your old email and entering your new email
  • Then selecting Submit (If you need a visual aid please see Contact Preferences in our Digital Banking Guide)

*Note: If you receive an e-Statement, you will no longer receive a paper statement.