Contact Us

Contact Us

Anytime, anywhere - Robins Financial Credit Union is accessible to you. Whether you have a specific financial need or general question about one of our services, we're here to assist you.

For information regarding annual tax documents, visit our tax forms page.

Phone

478-923-3773 | 800-241-2405

Call Center Hours

Monday-Thursday: 8:30am - 5:00pm
Friday: 8:30am - 5:30pm
Saturday: 9:00am - 12:00pm
Sunday: Closed

Mail

Robins Financial Credit Union
P.O. Box 6849
Warner Robins, GA 31095-6849

Make A Loan Payment

If you need to make a payment from another financial institution click here to launch loan payment or call 833-886-6110 to pay over the phone using our Interactive Voice Response system.

Cards

To report your credit or debit card lost or stolen, select Lost/Stolen Card under the Self Service Options in Digital Banking, or dial our phone number and follow the automated prompts to deactivate your card.

Disputes

Get instructions on what to do if you cannot settle a dispute with a merchant or there is a charge on your statement that you do not recognize. More Dispute info

Send a Message

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Notice: This form is only monitored and responded to within normal business hours and is only to be used for general information about the credit union. Do not use this form to ask specific questions related to your account as email is not a secure form of communication. As such, do not include sensitive information such as account numbers, member numbers, passwords, or PINs in this message form.

For questions about your current account or loan:

To apply for a loan or mortgage:

For questions about an account or loan application:

  • You will be notified within 2-5 business days related to your account or loan application status. If you are within this window of time and require additional assistance, please request an appointment or contact our Call Center during normal business hours.

For Digital Banking assistance: