Use Our Self-Service Options to Prevent Mail Delays
As you may know, The United States Postal Service (USPS) has recently implemented changes to their service standards for First-Class mail. Depending on distance, mail delivery can now take up to 5 days. Mail can possibly take even longer if there are additional service delays. These changes could impact how quickly you receive mail from your credit union, such as your monthly statements. Signing up for e-Statements ensures you will receive your documents faster. These changes could also impact how quickly we receive mail from you, such as payments and deposits. Robins Financial offers a number of self-service options to make your banking quick and easy. As your trusted financial institution, we want to ensure you are aware of these postal changes and provide you with steps to avoid mail delays.
How USPS Mail Delays May Affect You
Although we process payments and deposits on the same day we receive them, postal delays may cause your mail to take longer to reach us, thus causing your payments and deposits to post later than you expected. If you choose to still submit payments and deposits by mail, please be sure to mail them at least a week earlier than usual.
How We Can Help
To avoid mail delays with your payments, please consider using the self-service options we have available for our members:
- Pay your bill online using our online payment portal
- Transfer your payment from your Robins Financial account in Digital Banking
- Set up an automatic transfer from another financial institution
- Set up your payments using bill pay
- Sign up for e-Statements to receive your monthly statements electronically
- Set up account e-Alerts for payment reminders and more
To learn more about the recent service changes from The United States Postal Service and how these changes may impact you, please visit USPS.com
To learn more about the various digital services and features available to you through Robins Financial Credit Union, check out our Digital Banking Guide. This guide provides step-by-step instructions for how to use all of the features available to you.