Stop Payment On Checks

Stop Payment On Checks allows you to stop the payment of a recently written check.

1. Select Self-Service Options in the menu on the left hand side of the screen
2. Then select Stop Payment On Checks

3. On the next screen you will select whether you want to stop a single check or multiple checks.
4. Then you will select the account that the check is connected to.
5. Then the check number
6. Finally you will select Request stop payment

7. A pop-up will come up stating to go to the Activity Center to approve* the stop payment with a SAC.

8. Once in the Activity center select the three dots to the right of the Stop Payment request to approve the transaction.

9. A SAC will be sent, enter the code, and then the stop payment will be Authorized and updated in Symitar immediately.
10. If there is a charge for the Stop Payment, it will clear the account overnight.

!*Note: If you do not “Approve” the transaction in the Online activity center the Stop payment will not process.